Loop Returns

In this article, you'll learn how to integrate Loop Returns with 90+ other apps via Alloy's automation platform. Once you've connected Loop Returns, you'll be able to pull or push data from tools like Yotpo, Postscript, & others that Loop doesn't support natively.

Example Use Cases

  • Return points - When an item is returned, ensure appropriate loyalty points updates in apps like Stamped.io, Yotpo, & LoyaltyLion

  • Create re-engagement ticket - If a customer issues a return and leaves a bad review, create a ticket in Gorgias for a customer support rep to manually reach out to the customer.

  • Text campaign to save customer - Auto-generate an SMS follow up after a return is processed in the warehouse and send additional questions to the customer.

Connect to Alloy

  1. In Alloy, create a new workflow
  2. Select Loop Returns Trigger as the first app in your workflow.
  1. Select the event you'd like to trigger this workflow
  1. Follow the instructions to ensure that the link in Alloy is pasted in your Loop account settings
  1. Now you're ready to set up the rest of your workflow!