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Pre-Built Tooling

CategoryDetails
AuthenticationOAuth 2.0 (Client Credentials) or Bearer Token
Two-Way SyncNo
Events SupportedNo
RealtimePolling
Supports Rate LimitingYes
Authentication Scopes SupportedN/A (Client Credentials flow)

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Objects Supported

Alloy Automation supports syncing the following objects from LineTen:
  • Custom actions and resources (refer to LineTen API documentation for available endpoints)

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Set Up Guide

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Trial Access

QuestionAnswer
Offers free trial?Contact LineTen for trial access information at https://lineten.com/.
Requires paid sandboxYes. LineTen typically requires a staging or sandbox environment. Contact LineTen support.
Requires partnership to obtain authentication?No, but you must be a LineTen customer or partner.

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Authentication (OAuth 2.0 Client Credentials)

LineTen uses OAuth 2.0 Client Credentials flow for machine-to-machine authentication.

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How to obtain credentials

  1. Contact LineTen support at support@lineten.com or through your account representative
  2. Request API access for your organization
  3. LineTen will provide you with:
    • Client ID: Your application identifier
    • Client Secret: Your application secret key
    • Token URL: The endpoint to obtain access tokens (typically https://api-l10-idp-staging-neu.azurewebsites.net/connect/token for staging)
    • API Base URL: Your instance’s API endpoint (e.g., https://api-nxd-staging-neu.azurewebsites.net/)
  4. Configure credentials in Alloy Automation:
    • Authentication type: OAuth 2.0 Client Credentials
    • Client ID: Provided by LineTen
    • Client Secret: Provided by LineTen
    • Token URL: Provided by LineTen
    • Note: Client credentials are sent using HTTP Basic Authentication (client_secret_basic)

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API Documentation

  • Contact LineTen support for comprehensive API documentation
  • Base URLs may differ between staging and production environments
  • Ensure you’re using the correct environment URLs for your integration

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Use Cases

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1) Last-mile delivery optimization

Integrate LineTen’s delivery management data with your order fulfillment system to optimize routing, track delivery performance, and provide real-time updates to customers.

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2) Shipping cost calculation

Use LineTen’s rate calculation capabilities to dynamically compute shipping costs during checkout based on delivery address, package dimensions, and service levels.

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3) Multi-carrier shipment tracking

Consolidate tracking information from multiple carriers managed by LineTen into your customer portal, providing a unified tracking experience regardless of the shipping provider.

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4) Returns and reverse logistics

Automate returns processing by integrating LineTen’s reverse logistics capabilities with your order management system, triggering return shipments and tracking return deliveries.

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5) Delivery analytics and reporting

Pull LineTen shipment data into your business intelligence platform to analyze delivery performance, identify bottlenecks, and optimize your logistics operations.

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API Gotchas

  • Client Credentials flow: LineTen uses OAuth 2.0 Client Credentials flow instead of the typical Authorization Code flow. This is a machine-to-machine authentication pattern that doesn’t involve user interaction. Your application exchanges client credentials directly for an access token.
  • Environment URLs: LineTen uses different URLs for staging and production environments. The OpenAPI spec shows staging URLs (e.g., api-nxd-staging-neu.azurewebsites.net). Ensure you update to production URLs when deploying to production.
  • Token management: Access tokens from Client Credentials flow typically have shorter lifespans. Implement token caching and automatic refresh logic to minimize token requests and ensure uninterrupted API access.
  • Client authentication method: LineTen uses client_secret_basic authentication, meaning client credentials are sent in the Authorization header (Basic Auth) when requesting tokens, not in the request body.
  • Limited public documentation: LineTen’s API documentation may not be publicly available. Work closely with LineTen support to understand available endpoints, request/response formats, and any instance-specific configurations.
  • Azure-hosted infrastructure: LineTen’s API is hosted on Azure (azurewebsites.net). Be aware of Azure service limits and regional considerations when planning your integration architecture.
For questions or troubleshooting, contact support@runalloy.com.
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