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Pre-Built Tooling

CategoryDetails
AuthenticationOAuth 2.0 (Authorization Code with refresh tokens) or Bearer Token (API credentials)
Two-Way SyncYes
Events SupportedYes (Webhooks)
RealtimeYes
Supports Rate LimitingYes (20,000 requests per hour for standard plans)
Authentication Scopes SupportedOver 30 granular scopes including store_v2_products (products), store_v2_orders (orders), store_v2_customers (customers), store_cart (cart), store_checkout (checkout), store_channel_listings (channel listings), and many more. See full list in setup guide.

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Objects Supported

Alloy Automation supports syncing the following objects from BigCommerce:
  • Products
  • Orders
  • Customers
  • Carts (including abandoned carts)
  • Categories
  • Brands
  • Inventory
  • Shipping
  • Payment Methods
  • Coupons and Gift Certificates
  • Tax Classes
  • Store Information
  • Channels (Multi-channel listings)
  • Webhooks

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Set Up Guide

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Trial Access

QuestionAnswer
Offers free trial?Yes. BigCommerce offers a 15-day free trial with full access to features. Sign up at https://www.bigcommerce.com.
Requires requires paid sandboxNo paid sandbox required. You can use your trial store for testing.
Requires partnership to obtain authentication?No. API credentials can be obtained directly from your BigCommerce store admin panel.

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Authentication (OAuth 2.0 or Bearer Token)

For customers who want to completely whitelabel their OAuth experience, you can provide your own developer keys instead of using Alloy Automation’s.
  1. Log in to the BigCommerce Developer Portal (https://devtools.bigcommerce.com) and create a new app.
  2. Configure your OAuth application:
  3. Copy your Client ID and Client Secret.
  4. Enter your Client ID and Client Secret into Alloy Automation.

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Option 2: Bearer Token (Store-Level API Account)

  1. Log in to your BigCommerce store admin panel.
  2. Navigate to Settings → API → API Accounts.
  3. Click Create API Account.
  4. Select the OAuth scopes you need and give your API account a name.
  5. Copy the Access Token (you won’t be able to see it again).
  6. Enter the Access Token into Alloy Automation as a Bearer token.

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OAuth Authorization URL

The authorization URL for BigCommerce is: https://login.bigcommerce.com/oauth2/authorize

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Scopes

BigCommerce uses granular scopes with read-only and read-write options:
  • Products: store_v2_products_read_only, store_v2_products
  • Orders: store_v2_orders_read_only, store_v2_orders
  • Customers: store_v2_customers_read_only, store_v2_customers, store_v2_customers_login
  • Cart & Checkout: store_cart_read_only, store_cart, store_checkout_read_only, store_checkout
  • Content: store_v2_content_read_only, store_v2_content
  • Channels: store_channel_listings_read_only, store_channel_listings
  • Marketing: store_v2_marketing_read_only, store_v2_marketing
  • Payment: store_payments_methods_read, store_payments_access_token_create
  • And many more (see full list in BigCommerce API documentation)

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API Documentation

For detailed API documentation, visit: https://developer.bigcommerce.com/docs/rest

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Use Cases

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1) Product catalog synchronization

Sync product information, inventory levels, pricing, and variants between BigCommerce and your ERP, PIM, or warehouse management system, ensuring consistent product data across all sales channels.

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2) Order management and fulfillment

Automatically pull orders from BigCommerce into your order management or fulfillment system, update order statuses, add tracking information, and synchronize shipping details in real-time.

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3) Customer data integration

Synchronize customer profiles, order history, and contact information between BigCommerce and your CRM or marketing automation platform, enabling personalized marketing campaigns and customer service.

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4) Abandoned cart recovery

Monitor abandoned carts via webhooks and trigger automated recovery workflows such as personalized email sequences, SMS reminders, or retargeting ads to recover lost sales.

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5) Multi-channel commerce

Manage product listings, inventory, and orders across multiple sales channels (BigCommerce, Amazon, eBay, etc.) from a centralized system, ensuring consistent availability and preventing overselling.

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API Gotchas

  • ⚠️ Rate limiting: BigCommerce enforces rate limits based on your plan (20,000 requests/hour for standard plans). Monitor the X-Rate-Limit-Requests-Left header and implement throttling.
  • ⚠️ Store hash required: All API requests require your store’s unique store_hash identifier in the URL. This is provided automatically during OAuth but must be configured manually when using store-level API tokens.
  • ⚠️ Webhook reliability: BigCommerce webhooks may occasionally experience delays or duplicate deliveries. Implement idempotency keys and deduplication logic in your webhook handlers.
  • ⚠️ API version differences: BigCommerce has V2 and V3 APIs with different structures. Ensure you’re using the appropriate version for your integration needs.
For questions or troubleshooting, contact support@runalloy.com.
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